Garage Door Off Track
Customer Issue: When Mr. Robinson went to leave for an appointment, his garage door got stuck partially opened and wouldn’t budge.
Our Solution: Our experts discovered that Mr. Robinson’s garage door had come off of the track in a particular spot. We clamped the door to secure it into place before prying the track open. Our team located debris in the track that had caused the rollers to pop out and removed it. Once we guided the rollers back inside and closed the track, our professionals tested the movement.
Garage Door Troubleshooting
Customer Issue: Mr. Russel noticed that his garage door seemed to have a very difficult time opening and closing as opposed to before.
Our Solution: A close examination of the system led to our technician finding that one of the springs had snapped, hence the increased difficulty for the door’s functioning. Once it was disconnected from the opener and the tension was released, our expert removed the broken spring to install a new one in its place.
Customer Issue: Our customer’s spring had broken from wear over time.
Our Solution: After disconnecting the opener from the door for safety, our professionals then removed the broken parts of the spring. The new extension spring was carefully installed and the tension adjusted to ensure functionality. Our team also tested the system to confirm it was working properly.
Garage Door Installation
Customer Issue: Wanted a new garage door.
Our Solution: Our technicians offered the customer a number of options and he chose the Raynor Aspen AP200, a thermally efficient steel garage door with polyurethane insulation. For added elegance he picked an auburn wood grain finish.
Customer Issue: Wanted to increase home safety and security with a modern garage door opener.
Our Solution: Our technicians installed the model that the customer chose – the Chamberlain B750, an ultra-quiet belt drive opener that provided him with up to date technology including electronic protection against forced openings and easy connectivity to smart devices.
Customer Issue: Garage door not opening properly.
Our Solution: We carefully opened the opener's cover case and located the limit switch screws on the back of the motor. We adjusted the down and up limit screws to ensure the door wouldn't stop halfway. We then adjusted the chain drive as well, as it was slightly loose.